Corporate Guide

Loading Bay & Deliveries

Deliveries

Complimentary 

  •  1 day prior to the event day, complimentary. Please tell your vendors to have items delivered to the front desk at 6163 University Blvd. Vancouver BC V6T 1Z1. The reception desk will instruct the courier where the items will be dropped off in the building.
  • All items should be packed up and labeled by vendors post event. They must check in at the reception desk to find out where they should put these for pick up. Couriers must be scheduled to arrive withing 24 hours of the final day of the event.  

Additional Fees

  •  If you require more than one day for shipments, you will need to rent one of our meeting rooms  at a cost of $300 per day. This will be used to store all the items. We recommend adding as soon as possible to ensure availability so we can accommodate suitable storage for your needs.
  • Once the meeting room is booked we can send you the room details (it will most likely be on our lower level). All couriers must deliver the items to this room, not just leave at the front desk. If they do “just drop off” we add an additional $25 per package for our team to move the items to the storage room.  

Pick Up

  • Couriers must be scheduled to arrive within 24 hours of the final day of the event withing building operating hours.
  • We will provide instructions on where the items should be stored.
  • Items left more than 24 hours after the event ends will incur a fee of $25/item/day

Location & Building Operating Hours

All deliveries must be coordinated during our business hours. Directions and specific operating hours are available on our website here: Visit Us – Robert H. Lee.

You must connect with your venue contact and provide a detailed timeline including delivery or pick-up times. If scheduling permits, we may be able to arrange next-day pickups. However, this requires approval — do not assume that we can accommodate. Fees and penalties may apply to events that do not adhere to this.

Advance deliveries and receiving shipments prior to or after your event date aren’t permitted due to limited storage space, unless authorized in writing by the venue contact. Storage and labour fees may apply.

Loading Bay

The Robert H. Lee Alumni Centre has a loading bay and some designated short‑term parking for vendors. This is short term only.

We have a total of 2 loading bay stalls, 4 parking stalls and  3 accessible stalls. IF YOU HAVE A LARGE EVENT, you will need to create a loading plan with your vendors. See our FAQ.

All vendors must register their vehicles:

  • during operating hours with the front-desk reception.
  • during off-hours with our onsite venue ambassador. To reach them, call 604 842 2754.

Please make sure that your first task in the building is registering your parking — we aren’t responsible for any parking tickets issued by UBC. Once the load-in or -out is complete, vehicles must be removed from the loading bay.

Please note that no load-ins can occur in the accessible parking stalls. Vehicles can incur a hefty ticket if parked

 

Elevators

Building Floor Access: All levels

Number of Elevators: 2

Dimensions: 6 feet length, 4.5 feet width, 7.5 feet height

Weight Restrictions: 1,000 pounds

There aren’t any freight elevators in the building. Tables that are seven feet or larger don’t fit in the elevator and must be taken up the stairs.

Set-up Time

Your event booking includes your load in and load out time. Additional time may be arranged  for a fee. Please connect with your venue contact for further details.

Tear-down & Removal of Materials

Tear-down must begin immediately after the event. All items must be removed from the premises the night of the event. If you need to extend this deadline, there is a minimum $150 storage fee.

Please note that you are responsible for the removal and disposal of any and all decorations, displays, signage, boxes, furniture, equipment, supplies, rentals, food and beverages, refuse, and any other materials or property you bring into the Centre for your event. Cleanup and overtime charges will apply in the event of unsatisfactory removal and disposal of materials; see your contract for more details.

Personal Items

The Robert H. Lee Alumni Centre won’t be held responsible for lost or damaged personal items. If you require special arrangements, please discuss them with your venue coordinator prior to your event.